FAQ

WHAT IS MELODU?

It’s a safe, simple and fun mobile app for families to share musical recordings and capture spontaneous moments that might otherwise be lost via audio or video. Create, archive, share, watch, compete for chart rankings and earn points!

We love any kind of musical content on Melodu, be it parents, kids, the whole family, instrumental, singing, amateur or professional performances (where permitted of course), buskers on the street, you get the idea!

More in the ABOUT US section or find us at:

http://www.facebook.com/melodumusic

http://www.twitter.com/melodumusic

IS THERE AN ANDROID OR WEB APP?

-As we are currently in beta mode, we only have iPhone but plan to build an Android version in the next six months.

-There’s no web version, although if someone shares a video with you from the Melodu iPhone app, you can view it on a browser on any device.

-If you are keen to submit a video, you can borrow a friend’s iPhone or use an iPad.

HOW DOES THE CONTEST WORK?

-For more information on our contests, click here.

WHAT MAKES MELODU A SAFE, WHOLESOME ENVIRONMENT?

-We require an approval code to be entered at specific points of the broadcasting and sharing process.

-We don’t track location in any way.

-We check and moderate all content.

-With a simple click of a button, you can choose to upload audio only.

-No comments or reactions are allowed for videos. However if you wish to have a conversation about our app or a recording on Melodu, we’d love to hear from you on FB or Twitter.

-You can easily choose to archive (privately) only, rather than broadcast to the community.

HOW DO THE POINTS WORK?

-You earn points by signing up, uploading video or audio, sharing, and watching or listening to other artists’ recordings.

HOW DO MY SONGS EARN RECORDS?

-Your recordings will earn Black, Bronze, Silver and Gold records based on their view count.

CAN I DELETE RECORDINGS?

-Yes, you can delete your own recordings with a swipe to the left on your archive (“Mine”) list.

CAN I EDIT RECORDINGS BEFORE SAVING?

-No, we don’t have that functionality and kinda like the spontaneous recording vibe that comes with not being able to add filters or adjust the start/end. Of course, you have a number of opportunities to cancel and retake through the process.

WHY IS THERE AN APPROVAL CODE THROUGH MANY PARTS OF THE APP?

-This empowers parents to check recordings before they are broadcast, review profile changes, and approve sharing before it happens. It’s part of our goal to create a wholesome, positive environment for our community of kids and parents.

HOW DO I SHARE MY RECORDINGS VIA EMAIL, MESSAGES, FACEBOOK OR WHATSAPP?

-You need to broadcast first (green button on the right column of your archive list) before the ability to share on other platforms is enabled.

DOES MELODU WORK OFFLINE?

-At this stage, the app does not work if you are offline.

-Future changes may enable this. We know that magical moments can happen anytime, anywhere so stay tuned for updates on this front.

WHERE IS MY DATA/RECORDING KEPT?

-We encrypt and save your precious data on our secure servers in the cloud. Nothing is kept on your phone, clogging up your memory, at risk of ever being lost to the world.